Workflow

Every step enforced. Every gate checked. Nothing left for your accreditation body to find.

The full certification lifecycle runs as a state machine with real gates. Phase transitions are role-checked and logged. Nobody can skip a step — and every phase has a complete, ordered paper trail.

1

Application Review

Application submitted by client online. Planner reviews scope and standards — no re-keying from email.

Planner
2

Planning

Planner creates quotation with auto-calculated audit days. Audit team identified with qualification checks enforced.

Planner
3

Quotation Sent

System generates pre-filled quotation from live data. Client reviews. No manual find-replace.

FR.220 QuotationPlanner, Client
4

Agreement Signed

Client digitally signs the service agreement. Gate: nothing proceeds until this is complete.

FR.221 AgreementClient
5

Document Review

Initial document review. Reviewer assigned and signs. Gate: review must be signed before audit scheduling.

Document ReviewReviewer, CM
6

Stage 1 Scheduled

Stage 1 planned. Audit plan and team form generated from live data. Auditor qualifications validated against scope.

Audit Plan, Team FormPlanner
7

Stage 1 In Progress

Auditors in the field. NC tracking active — every finding is recorded, none can be silently dropped.

Auditors
8

Stage 1 Complete

Stage 1 Report generated. Signing chain enforced in order: Lead Auditor → Reviewer → CM. No signature can be skipped.

Stage 1 ReportLead Auditor, Reviewer, CM
9

Stage 2 Scheduled

Stage 2 planned. Updated audit plan generated. Gate: Stage 1 signing chain must be fully complete.

Audit PlanPlanner
10

Stage 2 In Progress

Auditors in the field. NC tracking continues with closed-loop resolution required for every finding.

Auditors
11

Stage 2 Complete

Stage 2 Report generated. Same enforced signing chain. All signatures timestamped and recorded.

Stage 2 ReportLead Auditor, Reviewer, CM
12

Committee Review

Decision form presented to committee. System enforces impartiality and qualification coverage. CM signs last — blocked until every committee member completes.

Decision FormCommittee, CM
13

Certificate Issued

Certificate issued. Full document archive assembled automatically. Surveillance countdown begins — renewal dates are never forgotten.

CertificateCM
14

Surveillance Cycle

Surveillance and re-certification flows triggered automatically. No renewal date lives in someone's memory — the system tracks every deadline.

Adapted setAll

Surveillance and recertification follow adapted flows with their own gates. Every cycle adds to the same continuous audit trail — so when your accreditation body asks for proof of any decision, it's already there.