Complete CB Operations · AI-Powered · ISO 17021-1 Compliant

The Platform That Runs Your Entire Certification Body

Certiva replaces your spreadsheets, email chains, and manual document assembly with a complete operations platform — audit lifecycle, AI-powered document generation, real-time digital signing, CRM, client and auditor portals, and full accreditation compliance. Built inside a real accredited CB.

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Workflow Phases

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ISO Standards

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Digital Signing

CRM

Built-in CRM

Application
Quotation
Agreement
Document Review
Stage 1
Stage 2
Committee
Certificate
Surveillance

Built for certification bodies operating under ISO/IEC 17021-1:2015 — Conformity assessment — Requirements for bodies providing audit and certification of management systems

Platform

Every phase. Every document. Every signature.

From client intake to issued certificate — Certiva handles the entire certification lifecycle in a single system. Your document templates, your workflow, your rules.

Complete Audit Lifecycle

14 structured phases from application to certificate with enforced progression gates. Every role — planner, auditor, reviewer, committee member, certification manager — sees exactly what requires their action.

AI-Powered Intelligence

AI

AI generates non-applicable clause lists, calculates IAF MD 5-compliant audit times with K-factor support, validates EA code coverage across the team, and classifies risk levels automatically.

Document Automation

Every audit form — initial reviews, audit plans, team forms, stage reports, meeting forms, decision forms — all auto-generated from live data. Auditor names, EA codes, dates, scope descriptions populate automatically. Export as DOCX or download signed PDFs.

Digital Signing & Viewer

Visual signature placement in a browser-based PDF viewer. Role-gated signing chains: Lead Auditor → Reviewer → Committee → CM. Flattened PDFs with embedded signatures, names, and timestamps.

Committee & Decision Management

Appoint committee members from your qualified auditor pool. System validates qualification coverage across all standards and EA codes. CM blocked until every committee member signs.

Accreditation Compliance

IAF MD 5 audit time calculations. Multiple accreditation body rule sets. Standard-specific scope systems (ISMS, food chain, medical device). Your accreditation body's next witness audit will find nothing missing.

Artificial Intelligence

AI that knows certification — not just your calendar

Generic tools don't understand scope codes, audit time rules, or why a multi-site information security audit needs different planning than a small quality management review. Certiva's AI does.

  • AI audit report generation — draft complete stage reports from audit data
  • AI report review and control — cross-check reports against scope and findings
  • AI audit plan generation — populate plans from client scope and team assignments
  • Non-applicable clause identification from scope and standard combination
  • Audit time calculation compliant with IAF MD 5 rules and K-factors
  • Auditor qualification coverage validation before scheduling
AI Output
> Generating audit plan...
  Standard: ISO 27001:2022
  Company: 45 employees
  Scope: IT Services
  Risk level: High

 Non-applicable clauses: 4 identified
  Clauses excluded with justification

 Recommended audit time: 3.5 days
  Stage 1: 1.0 day · Stage 2: 2.5 days
  K-factor: 1.2 (high risk applied)

 Team coverage: VALID
  Lead auditor: qualified
  Technical expert: qualified

 Audit report draft: GENERATED
  12 pages · scope-aligned · ready for review

Seven steps from application to certificate

Certiva enforces the right order. Every gate is checked. Every document is in place.

01

Client Application

Client submits scope, standards, and company details through their self-service portal.

02

Quotation & Agreement

Planner generates a pre-filled quotation. Client receives and digitally signs the agreement.

03

Audit Planning

Lead auditors, technical experts, and committee members assigned. Stages scheduled.

04

Stage 1 & Stage 2 Audit

Auditors complete fieldwork, raise NCs, and upload reports through the auditor portal.

05

Review & Multi-Party Signing

Appointed reviewer and certification manager sign the stage reports digitally.

06

Committee Decision

Committee reviews the complete audit record and signs the decision form.

07

Certificate Issued

Certification manager issues the certificate. Full document archive. Audit-ready.

Why CBs Switch

The problems that keep CB managers up at night. Solved.

Communication Proof for Accreditation

Every client communication — notifications, document releases, status updates — is logged with timestamps. When your accreditation body asks for proof of communication, it is already there.

Real-Time Document Signing

No more printing, scanning, and emailing PDFs back and forth. Auditors, reviewers, committee members, and clients sign documents directly in the browser with visual signature placement.

Auditor Double-Booking Prevention

The system checks auditor availability across all active audit sets before scheduling. No room for human error — if an auditor is booked, the planner sees it immediately.

Audit Team Scope Coverage

Before a stage can be scheduled, Certiva validates that the audit team covers every required scope code and standard. Gaps are flagged with specific explanations — no manual checklist needed.

Auditor Witness Tracking

The system tracks when each auditor was last witnessed and alerts planners when a witness audit is due. No more spreadsheet tracking or missed witness deadlines.

Zero NC Risk from Accreditation

Complete audit trail for every decision, signature, and document version. Enforced workflow gates mean nothing is skipped. Your accreditation body finds everything in place, every time.

Eight standards. One system. Your documents.

Each standard has its own scope system, audit time rules, and document requirements. Certiva handles each one correctly — and adapts to your CB's specific document templates.

ISO 9001

Quality Management

The world's most widely used management system standard.

ISO 14001

Environmental Management

Environmental impact reduction and compliance.

ISO 45001

Occupational Health & Safety

Workplace safety and risk prevention.

ISO 27001

Information Security

Data protection and cybersecurity management.

ISO 22000

Food Safety Management

Food chain safety from farm to fork.

ISO 13485

Medical Devices

Quality systems for medical device manufacturers.

ISO 37001

Anti-Bribery

Anti-corruption and bribery prevention.

ISO 50001

Energy Management

Energy efficiency and consumption optimization.

Need a standard not listed? We add new standards and adapt your existing document templates.

Without CertivaWith Certiva
Spreadsheet audit tracker14-phase pipeline with enforced gates
Email for document distributionRole-based portals — client, auditor, planner
Manual PDF assemblyAuto-generated, pre-filled FR forms
"Who signed this?" callsVisual signing with full audit trail
Separate CRM systemBuilt-in CRM as one of many features
Risk of accreditation NCsIAF MD 5 + accreditation rules enforced
No online client accessBranded client portal with self-service application
No AI assistanceAI clause lists, audit time calc, scope validation
vs. Generic CRMs

Other platforms are just a CRM.
Their entire product is our smallest feature.

Most “certification management” software is a client database with a calendar bolted on. They don't generate your documents. They don't enforce signing chains. They don't calculate audit times. They don't validate committee coverage. Certiva does all of that — and yes, it has a CRM too.

Online Application

Clients apply through a branded self-service portal with scope, standards, and company details.

Real-Time Signing

Visual signature placement in the browser. Role-gated chains. Flattened signed PDFs with timestamps.

Audit Package Builder

Complete audit packages assembled automatically — plans, team forms, reports, NC forms, meeting forms.

Consultant Portal

Read-only access for referred consultants to track their clients through the pipeline.

Built-in CRM

Client management, contact tracking, pipeline overview — the feature other platforms call their whole product.

Auditor Management

Qualifications, scope codes, experience tracking, witness schedules. Coverage validated before every audit.

NC Workflow

Stage-specific nonconformity tracking with evidence upload, auditor review, and closure gates.

Certificate Lifecycle

Issue, renew, suspend, withdraw. Full certificate history with expiry tracking and surveillance scheduling.

Your next accreditation witness audit should find nothing to flag.

Certiva gives certification bodies the infrastructure to run correctly — every time, for every standard, for every client.

Book a Live Demo

We'll walk through your standards and show how your documents integrate.